
Whether dealing with external demanding customers or internal company dynamics, successful negotiating is more than pulling tricks out of a bag. Although certain tactics are more effective than others, negotiations are a framework of bargainer characteristics (such as listening ability) and situational factors (power difference) combining to influence the negotiation process (persuasion), which produces a certain outcome (profits, future deals). Advantage goes to the negotiator who knows what's going on.
In this "MBA-level" skill-building workshop, participants will learn how to successfully manage the negotiation framework. Negotiation by nature is experiential--the course includes case discussions and simulations in a broad range of contexts, as well as negotiation skill assessment and improvement tools.
Competencies Addressed:
In this two-day program you will: