Moore School Web Site | Division of Research | Publications of the Institute of Applied Research | B&E Review | B&E Review, Volume 54 | B&E Review, Volume 54, Number 3
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Lighting the Way, Lighting
Gervais |
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Gail H. Crouch |
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Or, how a
Columbia businesswoman brings New York-Hollywood sensibility to local
marketing. |
| Gail H. Crouch is Assistant Editor of the Business
& Economic Review and a writer in Columbia, South Carolina.
 Doreen Sullivan
Proof of how engaging such
pieces can be: none other than Mel Gibson phoned DreamWorks to ask if he
could get a replacement when one of his promotional eggs went missing. Mr.
Gibson got his egg.
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What can
a fast-talking New York woman accomplish in the South?
A lot, apparently, if she is Doreen
Sullivan, founder and president of Post No Bills. Getting married and
moving to South Carolina to start a family never slowed her down. Growing
her business at first from her lil’ ol’ home in Prosperity, Sullivan has
created a highly successful marketing firm with Hollywood clients the
likes of DreamWorks Animation, Paramount, Universal, MGM, Turner, and
Cartoon Network.
Sullivan and her talented staff have
designed promotional products and marketing campaigns for animated movies,
including Shark
Tale, Chicken Run, Wallace & Gromit, Curious George, Madagascar, Over
the Hedge, Bee Movie, and all three Shrek
movies. Other movie projects have included Almost Famous, The Bourne
Supremacy, Eurotrip, Ring Two, Nacho Libre, and
Disturbia.
Post No Bills has corporate clients
ranging from BlueCross BlueShield to the U.S. Olympic
Committee.
Sullivan’s mind is like her mouth –
about two revolutions ahead of everyone else’s. That’s how she snagged
Dreamworks and DreamWorks Animation, for which she has worked on nearly
500 projects. When she first heard that Dreamworks was forming, and that
the company’s first animated movie would be Prince of Egypt, the wheels started turning.
As Sullivan describes it, "I
commissioned a manufacturing company to weave a swaddling cloth. Then I
found a really cool basket that looked like it was from the Nile . . . I
wrapped my company information in the cloth and put it in the basket. I
got a giant box, and I cut reeds and cattails from a local pond to put
around the basket, so that when the recipient opened it they had to go
through the greenery to get to the basket, to unwrap the swaddling cloth
and read my information."
Dreamworks called Sullivan an hour
after the box arrived.
That attention to detail has
certainly helped drive her success. For the plane that carried a press
tour for Shrek the
Third, Post No Bills staff designed a complete
in-flight Shrek experience—"AirShrek"—right down
to the airsickness bags and the airline emergency card, featuring
Shrek characters demonstrating safety
procedures.
To promote the DVD release of
Curious
George, a copy of the movie was attached, along
with a big yellow foam hat, to a bunch of helium-filled balloons, all
enclosed in a big box and mailed to press and media outlets. When the box
was opened, the balloons, imprinted with the movie title and release date,
lifted out of the box.

Sullivan’s company originated what is known
in the industry as a "creative sequential promotion." For Shark Tales, Post No Bills created a plastic carrying case shaped like the
movie’s main character, Lenny the Shark. Opening the case reveals a
miniature diorama of the movie set. Each month, members of the target
audience of 2,500 media professionals across the country received a figure
of a movie character to place in the set. Thus, the term, "sequential"—the
promotional piece engages the audience over an extended period of time.
Plus, the collectable set stays on the executive’s desk as a perpetual
reminder.
A similar scheme was "hatched" (pun
intended) for Chicken Run. Post No Bills searched the
world for the perfect ceramic egg. Each egg in a set of one dozen was
decorated with a character from the movie. One egg per month was sent to a
target audience to add to their Chicken Run egg carton. Proof of how engaging such pieces can be: none other
than Mel Gibson phoned DreamWorks to ask if he could get a replacement
when one of his promotional eggs went missing. Mr. Gibson got his
egg. |
| Starting Out
Post No Bills has consistently
received recognition in the advertising industry, including five Addy
Awards in 2007. Sullivan is proudest, though, of her "Oscar" – the
Hollywood Key Art Award, for an Elvis Presley movie video collector’s case
designed for MGM Video. She beat out Disney’s Cinderella package and the
Star Wars Trilogy packaging." |
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Sullivan began her marketing career
20 years ago in the record industry, marketing music releases for artists
such as Melissa Etheridge, Bruce Hornsby, U2, Will Smith, and Drivin N’
Cryin. The music industry is competitive, and promoters rely on radio
stations and other outlets to provide exposure for their artists’ new
songs. The question is, Sullivan says, "how are you going to stand out?
There are thousands of records released each year."
Sullivan was up to the challenge.
For Buster Poindexter’s album, "Buster Goes Berserk," she held "Mental
Health Days" across the country. For a single titled, "Dining Alone," she
created a TV dinner tray box with the CD inside.
It’s an understatement to say
Sullivan thinks outside the box. Take the name of her business, for
example. The idea came to her from the signs posted in New York City to
discourage random flyers on buildings and other structures. "Think about
it," Sullivan enthuses. "These signs are everywhere…you can’t buy
advertising like that!". |
| Global Business, Local Talent |
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Sullivan has enthusiastically adopted
Columbia and South Carolina as her home. Post No Bills now operates out of
a 4,500-square foot office space adjacent to Logan Raye salon (plus 1,000
square feet of warehouse space nearby) at Gadsden and Gervais streets in
Columbia’s thriving Vista area.
The space is a visual treat – movie
posters (representing Post No Bills projects) line the walls and shelves
are lined with the creative promotional materials Sullivan’s company has
designed. The office space recently underwent a complete redesign with
walls painted in earthy colors as a backdrop. Employees were allowed to
help with design and color schemes so that each office is reflective of
individual personalities.
Post No Bills now boasts a staff of
12, many of whom are graduates of the University of South Carolina.
Sullivan also recruits interns with creative and entrepreneurial gifts
from the university. She is proud of the fact that she employs local
people to work on national and international projects.
Sullivan almost exclusively hires
South Carolina firms for raw materials for her productions. For example,
her first Hollywood project for Paramount Pictures was to promote the
movie, Milk
Money. She hired Coburg Dairy, based in North
Charleston, South Carolina, to produce the milk cartons designed by Post
No Bills to accompany movie posters. Inside the sealed cartons were some
change (milk money) and a t-shirt with movie logo.
Last year, local printers were the
recipients of more than $300,000 in business from Post No
Bills.
Sullivan has contracted with the University
of South Carolina on several projects. For the USC Career Center, Post No
Bills designed the brand, JobMate, to promote online career services that
allow students and alumni to post resumes and do job searches. The
campaign included mailers to target audiences that featured humorous want
ads, for example, "Unhappy supervisor seeks gullible sap…," juxtaposed
with ads for successful careers and featuring the Career Center Web site
URL. Post No Bills also designed and manufactured support promotional
items including t-shirts, paper clip holders, and flash drives with the
JobMate logo.
USC Career Center Director Larry
Salters says the center has seen results, with more colleges on campus
participating and more students creating JobMate
accounts. |
| Columbia Welcomes You |
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For the Republican presidential
candidates’ debate held in Columbia in May 2007, Post No Bills created a
campaign and a brand, "Columbia Welcomes You." Welcoming banners were hung
downtown and the trees along Gervais Street, near the debate venue, the
Koger Center, were festooned with red and blue lights. The company also
created a press kit—a covered notepad and pen set with brochures promoting
the city and providing "positive talking points" about
Columbia.
Sullivan becomes more animated as
she talks about continuing the Columbia Welcomes You theme in the future.
She wants to extend the welcome to other visitors, such as university
students arriving on campus. "This being a college town, I would like to
see the city welcome the students back… I would love to see more synergy.
"I find the people who go here to
the university [of South Carolina] love the experience so much that they
are relocating, coming back to work in our city," Sullivan says. "When you
think about who is going to grow our economy…. The graduates are
#1."
The trees on Gervais would be lit
with garnet for USC. And, say, if Martha Stewart comes to town, the trees
will have pastel lights.
Lighting is an important feature,
Sullivan stresses, in terms of attracting visitors. "When you’re walking
down Fifth Avenue in New York and you look up at the Empire State
Building, and it’s green on St. Patty’s Day or red on Valentine’s Day,
that’s what makes you feel the city is special."
Sullivan is excited about
Innovista—a planned mixed-use community combining university research
facilities, businesses, residential buildings, and green space along the
riverfront—and the opportunity it provides. Again, Sullivan looks at the
big picture, and again the word "synergy" comes to mind.
For example, when she thinks about
the proposed amphitheater in Innovista, many questions come to mind,
Sullivan says. "How many seats does it hold? Some national performers
require a minimum number to book a venue. What kind of sound system does
it have? Will it serve to attract performances from outside Columbia or
work in conjunction with local theaters? How is it lighted for evening
performances?"
Sullivan stresses the importance of
a unified vision, and perhaps, a unique image that people will associate
with Columbia and Innovista. "I see things differently because I come from
the L.A.-New York mentality . . . so one of my strengths and my goal in
this market is to look at the opportunity for urban esthetics . . .
Visually, there’s not a lot of stuff that says, ‘Look at
us.’ |
| Meeting the Challenges |
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Sullivan will often go to
extraordinary means to accomplish her goals. For the first Shrek movie,
Post No Bills created a handheld mirror featuring the Shrek character and
a push button with the message, "Mirror, mirror on the wall, what summer
movie will beat them all?" The effort included seeking parts from around
the world—pewter from Rhode Island, sound chips from Hong Kong, and
lighting components from China.
And, when Sullivan worked with City
of Columbia employees to hang lights in medians for the Republican
presidential debate, she discovered that only some of the medians had
electrical outlets. Undeterred, she and her staff installed
battery-operated lights, and replaced the batteries at 2 a.m. each
morning. |
| And the Award Goes to . . . |
|
Post No Bills has consistently
received recognition in the advertising industry, including five Addy
Awards in 2007.
Sullivan is proudest, though, of her
"Oscar"—the Hollywood Key Art Award, for an Elvis Presley movie video
collector’s case designed for MGM Home Video. She beat out Disney’s
Cinderella package and the Star Wars Trilogy packaging.
The case was custom built (using
Post No Bills’ design) by a guitar case manufacturer, including a crushed
velvet interior housing 18 Elvis videos.

Members of the Post No Bills team, shown left to right,
are James Helterman, Ben Burns, Kevin Bush, Carol Smith, Doreen
Sullivan, Annette Holaday, Laurie Babin, Amy Barnes, Tecia Markosky,
and Kendrea Tague. |
| What's Next? |
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Post No Bills is on deck, ready to launch
a national campaign (in partnership with CorpLogoWare) for the U.S.
Olympic Team to raise funds in support of the team’s trip to the 2008
Olympics in Beijing. And, the company’s core business in entertainment is
growing. New clients in the film industry, cable channels, and retailing
are seeking the company’s services, mostly as the result of referrals.
Sullivan is also looking to establish "fashionable spiritwear" for college
and professional sports teams.
That’s what one might call the "macro" level. On
the "micro" level, Post No Bills is "reaching out to the local community
as a creative marketing agency," Sullivan says. And, she gives
presentations to local businesspeople, for example, a creative marketing
workshop offered through the Small Business Development Center at the
University of South Carolina.
Sullivan also wants to turn her focus to
providing a public service: a campaign to call attention to domestic
violence issues.
On a personal level, Sullivan enjoys spending
time with her children, (daughter, Carson, and son, Jake) and at the same
time, taking care of her employees, her other "family . . .. The reason to
build a successful business is to provide for your family and for the
people who work for you."
While jetting to Hollywood or New York for
business may be heady for some, big-city-girl Sullivan, it seems, is
happily grounded in Columbia, South Carolina. ¨ |
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